I'm really mad at American Airlines right now. They suck! I just learned that they deducted 40,000 miles from my frequent flier account due to inactivity. No warning letter. Just a big deduction. Thanks for nothing American Airlines.

With customer retention policies like this, it's no wonder American Airlines is ailing. I'll certainly make every effort to avoid flying with them ever again.

The Onion sums it up well, as they often do: American Airlines Now Charging Fees To Non-Passengers