OCT 15
2009
I have to give a plug for Banana Republic's credit card: I accidentally incurred a late fee (we were on vacation and didn't get to it in time--so it was my fault). Called them up and they refunded it without any fight. Turns out that they allow one courtesy fee refund per year! I had heard that banks were being really tough with fees lately, glad it wasn't true in this case.
tags: good-service banks
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