As somebody who flew close to 100,000 miles last year, I can definitely sympathize with the poor soul who wrote a letter to Continental Airlines complaining about Seat 29E. Definitely check out the PDF version of the letter so that you can enjoy the hilarious diagrams. (Unfortunately, Snopes prevents direct links, so cut-and-paste this URL to see it: http://www.snopes.com/travel/graphics/seat29e.pdf).