I've had my Nokia 6820 cell phone for several months now. My first reaction to the phone was that cell phones haven't advanced very much in the 3+ years since I bought my last phone (a Nokia 8620). Sure, the 6820 has a color screen, low quality camera (which I never use), a cool fold out keyboard, Bluetooth support (which I use with a BT headset sometimes), and a speakerphone (which I use all the time). But the phone's OS and user interface are begininng to show their age. I think my next phone will be a Windows smart phone (like the AudioVox).

Some annoyances about the 6820:

• The current call time isn't displayed while you are making a call.
• You can't store your voice mail password in a write-only area of the phone, meaning that you either have to enter it in each time, or store it in plaintext as part of the voicemail quickdial key.
• The center joystick is badly overloaded: If there is any text on the screen (say, after you've just entered your voicemail password), you can't change the volume because the changing the volume requires the center joystick, but when there's text on the screen, the center joystick moves the cursor around.
• You can synchronize Outlook's calendar with the phone, but there is no way to silence the calendar alarms. This is very annoying, either during meetings, or in the middle of the night when you are trying to sleep. I have completely stopped using the calendar feature of the phone because of this. Probably the number one thing I dislike about the phone.
• Upcoming calendar appointments should be displayed on the main screen. If I want to see them, I have to unlock the phone and hit right on the joystick, click again to select the day, and only then can I see the appointments. Annoyingly, the screen's view does not automatically advance to the next appointment, but starts with the first one of the day -- even if that time is long past.
• Slow and convuluted menuing system.

Despite these shortcomings, I am overall pretty happy with the phone, but I am disappointed that Nokia dropped the ball on these minor points. The 6820 would be an incredible phone if not plagued by these nits.